Who this is for

Owner-managed businesses with shared files

For organisations whose invoices, documents, contacts, email and customer information are spread across a few staff devices or cloud accounts. Automated coverage and a restore process should not depend on one person remembering to copy files. National Cyber Security Centre guidance highlights making copies of the data a business needs to operate and testing that it can be restored.

Teams using portable devices for customer information

For businesses working from laptops or carrying portable media that may contain customer information. The choice should consider encryption, safe recovery access and portability; the Information Commissioner's Office advises using encryption for personal information on removable media.

Organisations with servers, NAS units or many endpoints

For teams needing central scheduling, monitoring and restoration across several PCs, Macs, file servers or virtual machines. A NAS-based route can fit this setup, but device compatibility, storage planning, administrator access and an offsite copy all need consideration.

Backup priorities

Start by mapping the information the business needs to operate, then check how each copy can be restored and protected from the same incident.

Priority What to check Your needs
Coverage Confirm whether endpoints, shared folders, email, websites and SaaS data are protected separately. Test restoration of a representative file, mailbox item and, where relevant, a whole device or site. I need copies of the records that keep the organisation operating, not just a convenient folder on one computer.
Recovery after compromise Check for recoverable earlier versions, delayed deletion protection and separate backup administration. Keep an important copy offline or separately located where practical. I want a clean version to remain available if a connected device, user account or administrator account is compromised.
Data protection Consider encryption for removable media and stored copies containing personal information. Check key recovery, administrative roles, MFA and account-recovery procedures. I need to protect customer information without making the only backup inaccessible when the usual device owner is unavailable.
Manageability Match automatic backup, central administration, NAS compatibility, capacity and recovery method to the number of devices and available technical support. I need a routine that staff can maintain, whether they work in one office or across several locations.

Common backup mistakes

  • Treating sync, a live NAS share or one drive as the whole backup

    A current copy can still be deleted, overwritten or encrypted. The National Cyber Security Centre notes that cloud and on-premises backups are not ransomware-resistant by default.

    Require an earlier recoverable version and at least one copy protected from ordinary user or device compromise. Document what happens if an administrator account is taken over.

  • Buying capacity without planning recovery and disconnection

    A drive left connected can be reached by malware, while an untested copy may not restore when it is needed.

    Assign an owner for backup completion, safe disconnection or storage and restore testing. Keep an offline copy separately from the main network and premises where practical.

  • Encrypting media without planning key recovery

    Encryption can reduce unauthorised access to personal information, but a lost decryption key can make a backup unusable.

    Keep protected, role-based recovery access to passwords or keys, and test that an authorised second person can restore data without the original device owner.

  • Assuming one backup service covers every system

    Endpoint, Microsoft 365, NAS, server and cloud-infrastructure services have different coverage boundaries. Microsoft 365 Backup covers selected SharePoint, OneDrive and Exchange Online workloads, while Backblaze Business is positioned around Mac and Windows endpoints.

    Make a source-to-destination coverage table listing each critical system, its backup product, retention, restore owner, restore test and any excluded data.

Relevant brand references

Synology

A NAS-based backup route for small organisations that want to centralise protection of PCs, Macs, physical servers, file servers or virtual machines.

  • Synology states that Active Backup for Business can protect several workload types from one console and supports offsite replication.
  • Its documentation requires compatible x64 NAS hardware with the Btrfs file system; encrypted shared folders are not supported for certain PC, Mac, physical-server and virtual-machine backup tasks.

Samsung

A portable encrypted-storage option for a manually controlled offline or travelling copy, rather than a complete business-continuity setup by itself.

  • Samsung describes the T7 Shield line as password-protected portable storage with IP65-rated dust and water resistance under controlled testing.
  • Quoted maximum transfer speeds depend on compatible USB 3.2 Gen 2/UASP host hardware, and physical durability does not make one drive a complete business backup.

Backblaze

A cloud endpoint-backup route for small organisations with Mac and Windows devices, including remote or distributed staff needing automatic protection and central administration.

  • Backblaze states that its business service automatically backs up user-created data on Macs and PCs and provides central management for restores, retention and users.
  • Check non-endpoint coverage, including SaaS mail, line-of-business systems and shared servers, before relying on it as the sole route.

Microsoft

A SaaS-backup route for organisations whose operational records mainly sit in Microsoft 365 SharePoint, OneDrive and Exchange Online.

  • Microsoft states that Microsoft 365 Backup can protect all or selected SharePoint sites, OneDrive accounts and Exchange mailboxes with point-in-time recovery options.
  • It is not a universal endpoint, server or NAS backup product, so data outside those Microsoft 365 workloads may need a separate route.

Joybuy product options

Joybuy product options for NAS-based backup and encrypted portable-storage layers in a small-business backup plan.

Synology DS425+ 4-bay NAS

Synology DS425+ 4-bay NAS

A central storage and backup option for a small team with shared files and several users.

Stated features include automated backups, RAID, snapshots, access controls, audit logs and support for 10+ concurrent users. Confirm whether drives are included, the usable capacity, workload compatibility, offsite copies and restore procedures before relying on it.

Joybuy
Western Digital My Passport 2TB portable external hard drive

Western Digital My Passport 2TB Portable Drive

A portable local or offline layer for selected documents and files, where password recovery and safe storage are managed.

The listing states 2TB capacity, USB 3.2 Gen 1, Acronis backup software, scheduled local backups and 256-bit AES hardware encryption. Check retention, earlier-version recovery and coverage beyond local computer files.

Joybuy
Samsung T7 Shield 1TB portable SSD

Samsung T7 Shield 1TB Portable SSD

A compact option for a controlled portable copy of important operational files.

The listing states 1TB storage, USB 3.2 Gen 2, AES-256-bit hardware encryption, password software, IP65 resistance and compatibility with Mac, PC and Android. Confirm backup automation, retention and restoration before treating it as a business backup layer.

Joybuy
Synology DS225+ 2-bay diskless NAS

Synology DS225+ 2-bay Diskless NAS

A possible central backup destination for a technically capable small team prepared to configure and maintain a NAS.

The listing states automated backup support, snapshots, RAID, remote access and a diskless 2-bay design. Check compatible drives, required capacity, RAID layout, covered systems and a separate protected copy before purchase.

Joybuy

Frequently asked questions

Is a portable external drive enough for a small business backup?

Usually not on its own. A portable drive can provide a useful offline or local-recovery copy, but it remains one device; the National Cyber Security Centre advises keeping important backups recent and restorable, and notes that separately stored disconnected media is harder for an attacker to access. Use it as one layer alongside another protected copy.

What should a small UK organisation back up?

Start with the information needed to operate: the National Cyber Security Centre identifies websites, emails, invoicing, documents, presentations, contacts and customer information. Map where each item lives, then confirm the chosen route protects that location; a laptop backup does not automatically cover a cloud mailbox, shared SaaS workspace or line-of-business application.

Should backup media containing personal information be encrypted?

Assess encryption against the data and the risk, while ensuring authorised people can still recover the copy. The Information Commissioner's Office says encryption should be used for personal information stored on removable media and stresses the importance of sound key management for encrypted backups.

How often should restores be tested?

Test regularly, with the schedule tied to acceptable data loss and downtime. The National Cyber Security Centre advises regular daily or weekly copies of essential information and regular restore testing; include a small file-level test and a realistic operational restore, such as a mailbox, shared folder or device where relevant.

Can Microsoft 365 data sit in the same backup plan as PCs?

Yes, but only where the selected products explicitly cover the workloads in use. Microsoft states that Microsoft 365 Backup covers SharePoint, OneDrive and Exchange Online, while endpoint services may focus on user data on Macs and PCs. Confirm retention, restore granularity and whether servers or other systems need a separate route.