Who this is for

Phone owners trading in, selling or handing down a device

Choose a route that restores the data you rely on, then complete a separate erasure process for the old handset. Apple Support and the Information Commissioner’s Office place backup or transfer before removal of personal information.

PC or Mac users moving to a replacement computer

Distinguish copied folders from restoration of settings, apps and account-linked content, then verify representative files before disconnecting or erasing the previous computer. Microsoft Support and Apple Support describe different restoration and file-transfer steps.

Households with large photo and video libraries

Consider whether a cloud account, physical storage or a managed household NAS preserves original files and provides accessible capacity, rather than choosing media by advertised capacity alone. National Cyber Security Centre, Google Photos Help and Synology documentation describe the relevant backup routes and conditions.

Buying priorities

Work out what must return on the replacement device first, then choose the storage route, capacity and connection that support that plan.

Priority What to check Your needs
Restore scope Check whether the route restores files only or also settings, apps and account-linked data. For Apple computer backups, confirm encryption if Health and Activity data must transfer. Check Android version compatibility and the intended account. I need the replacement device to bring back more than folders and photos, including the data I use every day.
Verification before erasure Browse copied folders on removable media, check cloud-backup completion, and confirm the backup date and size where the platform provides them. Open representative files before wiping the old device. I want proof that the intended files or backup are accessible before I trade in, reset or disconnect the old device.
Capacity and media quality Compare usable destination space with the data you intend to keep. For cloud photo backup, check the selected quality setting, supported file types and upload conditions. My photo and video library needs enough room, and I do not want a setting to reduce media quality unexpectedly.
Security and disposal Check the password or encryption workflow for sensitive copied files. Keep the outgoing device until the backup is confirmed, then follow its supported process for removing personal information. I need to protect private files during the move and avoid leaving personal information on a device I sell, dispose of or hand down.

Common backup mistakes

  • Buying capacity before confirming what the route will restore

    A large drive can hold files without restoring phone settings, apps, messages, health data or account-linked information. Apple, Google and Microsoft support different restoration scopes and prerequisites.

    List the data that must return on the replacement device, then check the operating-system backup method for each category before choosing capacity or media.

  • Erasing or trading in the old device before checking the backup

    A backup may be incomplete, linked to the wrong account or missing files that did not copy successfully. Once the original is erased, the missing data may no longer be available.

    Open representative files from removable media, check backup status in the relevant cloud service and, where applicable, confirm the backup date and size before deleting personal data.

  • Assuming advertised SSD speed applies to every computer, cable and port

    Samsung’s stated T7 Shield performance figures depend on USB 3.2 Gen 2, UASP and a compatible host and cable. A mismatched port or cable can reduce transfer performance.

    Check the exact drive model, your computer’s port specification and the included or replacement cable before choosing a high-speed SSD.

  • Treating one local copy or one NAS as complete protection

    A removable drive or NAS can be lost, damaged or affected by the same incident as the original device. Synology documentation supports using multiple destinations and integrity checks.

    For irreplaceable data, retain a separately accessible copy and periodically check that it can be restored rather than relying on storage capacity alone.

Relevant platform and storage brands

Apple

A first-party iPhone and iPad transfer and backup route for people staying within the Apple ecosystem, using Quick Start, iCloud or a computer backup.

  • Apple Support sets out a sequence of backing up, transferring information and then removing personal information from the old device.
  • A computer backup must be encrypted for Health and Activity data to transfer, and a new device already set up must be erased before restoring from that backup.

Google

A first-party Android and Google Photos route for users moving between supported Android devices or preserving selected photos and videos in a Google Account.

  • Google states that Android backup can include selected content, data and settings, while Google Photos can save photos and videos to a Google Account.
  • Restoration varies by phone and Android version, and a backup from a higher Android version cannot be restored to a lower version. Google Photos quality and file conditions can affect retained media.

Microsoft

A Windows and OneDrive route for personal Windows users moving files, selected settings and many installed apps to a new PC, with external storage as an alternative for file transfers.

  • Microsoft Support says Windows Backup can cover selected folders, settings, many installed apps and Wi-Fi information on consumer devices using a personal Microsoft account.
  • External storage is a file-copy workflow, so users need to locate, copy and verify the required folders themselves.

Samsung

A portable SSD option for buyers seeking an exact-model, high-speed physical transfer drive with a rugged-design claim.

  • Samsung UK states that the T7 Shield can reach up to 1,050 MB/s read and 1,000 MB/s write under compatible USB 3.2 Gen 2, cable and UASP conditions.
  • Its IP65 and drop-test statements are model-specific controlled-test claims, and Samsung states that liquid, dust and drop damage are not covered under warranty.

Seagate

A portable external-hard-drive route for buyers whose backup set needs high physical capacity and compatibility with desktop backup tools.

  • Seagate UK describes the cited Backup Plus range with capacities up to 5 TB, scheduled backup tools and Windows use, with Mac use after reformatting for Time Machine.
  • Those characteristics are model-specific, and the cited product page showed the product as out of stock.

Synology

A NAS route for technically willing households wanting central storage, scheduled versioned backups and a second backup destination.

  • Synology describes scheduled backups, version retention, AES-256 encryption and integrity checks for supported NAS workflows.
  • A NAS needs compatible hardware, setup and ongoing administration, and should not be the only copy of irreplaceable data.

Joybuy product options

Joybuy product options for creating a separate physical copy of selected files, moving larger computer libraries or building a managed household backup destination. Confirm your device ecosystem’s restore process separately where you need settings, apps or account-linked data to return.

Samsung MU-PE1T0S 1TB USB Type-C 3.2 Gen 2 portable SSD

Samsung MU-PE1T0S 1TB USB Type-C 3.2 Gen 2

Consider this portable SSD for a separate file copy between compatible Mac, PC and Android devices.

Stated 1TB capacity, USB-C connectivity and USB 3.2 Gen 2 support. Samsung’s stated maximum 1,050/1,000 MB/s read/write speeds require a compatible host, cable and UASP. Password protection and AES-256 encryption use Samsung’s software workflow. This is a file-copy route, not confirmation that phone settings, apps or account-linked data will restore.

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Western Digital My Passport 2TB portable external hard drive in black

Western Digital My Passport 2TB Portable External Hard Drive

Suitable for copying a substantial library of photos, videos and documents to a separate local destination before replacing a computer.

Stated 2TB capacity, USB 3.2 Gen 1 connectivity, scheduled-backup software and password-enabled 256-bit AES hardware encryption. It is pre-formatted for Windows; the listed macOS read/write use requires a driver workflow. Browse copied folders and open representative files before erasing the old device.

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SanDisk Phone Drive with USB-C, Arctic White, 256GB

SanDisk Phone Drive USB-C 256GB

A focused option for selected photos, videos and documents from compatible USB-C iPhone, iPad and Mac devices.

Stated USB-C connection, 256GB capacity, up to 150 MB/s read speed and companion-app file management. The listing’s automatic-backup statement is limited to photos and videos; check exact device compatibility, app requirements and whether 256GB covers the files you intend to keep.

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Western Digital Elements 4TB external hard drive in black

Western Digital Elements 4TB External Hard Drive

Consider this for a large, separate local copy of photos, videos and documents when moving between Windows computers.

Stated 4TB capacity, USB 3.2 Gen 1 5Gbps interface, USB-A cable and Windows 10+ recognition. The listing says other operating systems may require reformatting, and the drive is not stated to be waterproof or dustproof. It is a manual file-copy route rather than a complete device restore.

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Synology DS225+ two-bay diskless NAS

Synology DS225+ 2-Bay Diskless NAS

A household option for centralising backups across several devices when you are prepared to configure and maintain the system.

The listing states automated backups to cloud services, external drives and remote NAS, plus RAID redundancy, snapshots and remote access. This unit is diskless, so compatible drives, capacity and installation are required. RAID and snapshots do not replace a separate backup destination.

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Frequently asked questions

Can I rely on a USB drive or external disk to restore my whole phone?

Not by default. The National Cyber Security Centre lists USB sticks, SD cards and external hard drives as backup locations, but the included data depends on the backup method. Check the phone maker’s documentation for settings, apps, messages and account-linked data; a manually copied drive is normally evidence of copied files rather than a complete device restore.

What should I check before erasing an old iPhone or iPad?

Create the backup, transfer information to the new device and only then remove personal information from the old one. Apple Support advises checking the date and size of a computer backup; use an encrypted backup when Health and Activity data must transfer.

Why are some Android photos or app-media folders missing from Google Photos after a move?

Google Photos must be enabled for the correct account, and folders from other apps may need to be selected separately. Check backup completion and the backed-up marker on representative photos or videos before resetting the old phone.

Can I restore an Android backup to any new Android phone?

No. Google states that restoration varies by phone and Android version, and a backup from a higher Android version cannot be restored to a phone running a lower Android version. Check the new device’s Android version and its manufacturer’s setup guidance before relying on the backup alone.

Is cloud backup suitable if I need original photo and video quality?

It can be, provided you check the selected quality setting and available storage. Google Photos says Original quality retains captured resolution, while Storage saver can resize photos above 16 MP and videos above 1080p; supported file types and size limits also apply.