What should you check?
Start with the precise sourcing or dietary claim you need, then compare the pack format and nutrition information for the biscuits you might serve.
| Priority | What to check | Your needs |
| Fairtrade scope |
Read the claim on the exact product. Ocado describes the M&S chocolate-coated biscuit as Fairtrade Cocoa and says its cocoa is sourced under mass balance; the Fairtrade Foundation distinguishes a named-ingredient claim from a whole-product claim. |
I want a Fairtrade cocoa claim and am happy to serve a chocolate-coated custard cream, rather than a plain one. |
| Dietary suitability |
Check the current ingredients and allergen label. Asda Free From is labelled gluten-free and milk-free; Schär is labelled gluten-free, wheat-free and lactose-free. Standard Tesco and Asda custard creams list wheat and milk. |
A guest needs a biscuit labelled for their particular requirement. I would check that requirement against the pack before serving. |
| Nutrition information |
Compare the same measure, such as per biscuit or per 100 g, on the products under consideration. A free-from label does not describe sugar or saturated-fat content. |
If sweetness or saturated fat affects what I serve, I want to compare the actual biscuits and portions, not judge them by their sourcing or free-from claims. |
| Serving format |
Compare pack weights and portioning: Tesco and Asda list 400 g plain packs, while the Schär 125 g product is presented as five 25 g portion packs. |
For a shared biscuit plate, I may want a larger plain pack; for separate portions, individual packs could be more convenient. |
Joybuy product options
This Schär custard cream is an option to consider for a guest seeking its stated gluten-free and lactose-free labels; check the pack separately if Fairtrade sourcing is essential.
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Schär Gluten Free Custard Creams 125g
For an afternoon-tea guest seeking a gluten-free and lactose-free custard cream, check these stated labels against their requirements. The 125 g product is listed as five 25 g portion packs; lactose-free should not be taken to mean milk-free.
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Common questions
Is the whole M&S chocolate-coated custard cream Fairtrade-certified?
The claim on Ocado's product listing is Fairtrade Cocoa, not an all-ingredient claim. It says the cocoa quantity required is sourced, traded and audited as Fairtrade, while cocoa may mix with non-certified cocoa during processing under mass balance. The Fairtrade Foundation explains that a named Fairtrade Sourced Ingredient claim applies to the specified ingredient.
Can I assume a supermarket's plain custard creams are Fairtrade?
No: look for a Fairtrade claim and its scope on the exact pack or product page. Another biscuit in the retailer's range, or a different sourcing claim such as certified sustainable palm oil, does not establish a Fairtrade claim for the plain custard creams.
Are standard custard creams suitable for guests avoiding gluten or milk?
Do not assume so: the standard Tesco and Asda products list wheat and milk ingredients. Asda Free From is labelled gluten-free and milk-free, whereas Schär is labelled gluten-free, wheat-free and lactose-free. Match the current pack's wording to the guest's particular requirement.
What should I read on a UK pack before serving?
Check the ingredients and allergens, pack quantity and date marking, as well as any storage directions relevant to serving. UK food-labelling guidance from the Department for Environment, Food & Rural Affairs and the Food Standards Agency requires prepacked foods to display ingredients including allergens, net quantity and a best-before or use-by date.
How should I store opened custard creams?
Follow the storage instructions on the individual pack. Product information for several of these custard creams advises cool, dry storage and an airtight container after opening.