Who is choosing the room drinks?

Hotel buyers with a firm Fairtrade requirement

Check the exact matcha product before describing it as Fairtrade. Fairtrade International directs UK shoppers to look for the FAIRTRADE Mark; an organic description or a retailer’s wider tea policy does not establish certification for a particular matcha.

Hotels adding matcha to guest rooms

Consider both portion size and what guests can prepare with the equipment provided. Clearspring’s 8 × 1 g Matcha Shot format is portioned, but the preparation instructions listed by Waitrose call for whisking.

Teams responsible for guest allergen information

Keep information for the drink actually supplied accessible to guests and staff. GOV.UK guidance says food businesses must provide allergen information for prepacked and non-prepacked food and drink and manage allergens effectively.

What should you check first?

Decide whether the room offer must be matcha, Fairtrade-certified, or both. Then check preparation and product information against the way the drink will be supplied.

Fairtrade tea bags

Choose when: Fairtrade is essential and conventional brewed tea is acceptable; Waitrose lists Clipper Organic Fairtrade tea bags.

Trade-off: This provides tea, not matcha, so it cannot fulfil a matcha-specific brief.

Portioned matcha

Choose when: Guests specifically want matcha and the room setup supports the exact product’s preparation instructions.

Trade-off: Clearspring’s portioned organic matcha calls for whisking; its organic description does not establish Fairtrade certification.

PriorityWhat to checkYour needs
Fairtrade claim Check the exact pack for the FAIRTRADE Mark or obtain exact-product certification documentation. Do not transfer a retailer’s tea claim to a matcha product. I need to describe the room drink accurately, particularly if procurement requires Fairtrade-certified matcha rather than Fairtrade tea.
Preparation Check portion size and the stated water and mixing instructions against the room equipment. Clearspring’s 8 × 1 g Matcha Shot instructions listed by Waitrose call for whisking. Can a guest make this drink with what is actually in the room, without having to measure loose powder?
Allergen information Review the delivered pack and current supplier information. GOV.UK says food businesses must provide allergen information for prepacked and non-prepacked food and drink. I need guests and staff to have information for the product supplied, including when the product or supplier changes.
Drink choice Check the exact product’s caffeine information and whether a separate caffeine-free option is needed for the room offer. Some guests may want a different hot drink, so I would not make matcha the only choice solely because it comes in single portions.

What can go wrong?

  • Treating organic matcha as Fairtrade-certified

    Organic status and Japanese origin describe different things from Fairtrade certification. Fairtrade International points UK buyers to the FAIRTRADE Mark for a Fairtrade product claim.

    Check the exact pack or obtain certification documentation for the exact matcha before using a Fairtrade claim in procurement or guest information.

  • Choosing sachets without testing preparation

    A fixed portion removes measuring, but not necessarily mixing. The hot-water instructions for Clearspring Matcha Shot listed by Waitrose say to whisk the powder.

    Try the exact product with the equipment in a representative room. Provide the required tool and clear instructions, or use a Fairtrade tea bag if brewed tea meets the brief.

  • Using an old listing for guest information

    The information guests receive needs to correspond to the food and drink actually supplied. GOV.UK requires food businesses to provide allergen information and manage allergens effectively.

    Review delivered packs and current supplier details when introducing a product or changing supplier, then update the hotel’s guest-information process.

Brand references for matcha and Fairtrade tea

Clearspring

Clearspring describes its Matcha Shot as organic Japanese matcha in an 8 × 1 g format.

  • Individual portions remove the need to measure loose powder for each cup.
  • Waitrose’s listed hot-water method calls for whisking. Check the exact pack before making a Fairtrade claim.

JING Tea

JING Tea lists a 30 g tin of organic matcha from Kirishima, with a measured preparation method.

  • JING specifies 1.5 g or one teaspoon per 160 ml, with water at 70°C.
  • A tin requires portioning and preparation arrangements; its organic description is not an exact-product Fairtrade claim.

M&S Food

M&S Food states that its tea is 100% Fairtrade and labels its Pure Green Tea Bags as Fairtrade.

  • Its stated tea offer provides a route to consider when Fairtrade brewed tea is acceptable.
  • A claim about its tea does not certify a matcha product.

Waitrose

Waitrose states that its own-label tea has been 100% Fairtrade since 2020 and lists both matcha portions and Fairtrade tea bags.

  • Its Clipper listing explicitly identifies Fairtrade organic tea bags.
  • The separate Clearspring Matcha Shot listing describes organic matcha; the own-label tea policy does not certify it.

Tesco

Tesco lists matcha in several formats, including single-serve sticks, and separately lists Clipper Fairtrade Everyday Tea.

  • Its listings can help distinguish portioned matcha from Fairtrade tea-bag formats.
  • Check the exact matcha product rather than carrying a Fairtrade claim across from a separate tea listing.

Teapigs

Teapigs has a UK matcha category.

  • Its range is relevant if the room offer specifically calls for matcha.
  • Check the chosen product’s pack for portioning, preparation details and any exact-product Fairtrade claim.

Joybuy tea-bag option

This tea-bag option is for hotel rooms where Fairtrade brewed tea is acceptable instead of matcha.

Clipper Organic Fairtrade 80 Tea Bags 232g

Clipper Organic Fairtrade 80 Tea Bags 232g

A tea-bag format to consider when Fairtrade tea, rather than matcha, meets the room brief. The pack contains 80 tea bags and weighs 232 g. Check the delivered pack’s current ingredients and allergen information before supplying it to guests.

View on Joybuy

Frequently asked questions

Can a hotel call organic Japanese matcha Fairtrade?

Not on the basis of organic status or Japanese origin alone. Fairtrade International directs UK buyers to the FAIRTRADE Mark; check the exact matcha pack or its product-specific certification documentation before making that claim.

Is a matcha sachet ready for a hotel room?

A sachet removes measuring, but the preparation method still matters. Waitrose’s instructions for Clearspring’s 1 g Matcha Shot say to whisk it with hot water, so check the room equipment and guest instructions before selecting it.

Does a hotel need allergen information for room tea and matcha?

Yes. GOV.UK guidance says food businesses must provide allergen information for prepacked and non-prepacked food and drink and manage allergens effectively. Keep the information aligned with the product supplied to guests.

What should a hotel check when changing its room drinks?

Check the delivered product’s label, ingredients, allergen information, portion format and preparation instructions. If Fairtrade is part of the buying requirement, check the claim for that exact product rather than relying on a different tea or a retailer-wide policy.