Who needs this backup arrangement?

The National Cyber Security Centre (NCSC) identifies emails, invoices, documents, contacts and customer information among the records a small organisation may need to back up. The right arrangement depends on how those records are used and where they must be recovered.

Owner-operators needing dependable recovery

If you run the business from one home workspace, focus on restoring essential records and earlier file versions, not just making copies. The NCSC advises small organisations to test that backups can be restored.

Remote or multi-device microbusinesses

If work spans a laptop, desktop or several users, consider how each device is backed up and how you would retrieve files away from home. A central NAS target or a cloud service may be relevant, but neither removes the need for a separate, protected copy.

Businesses carrying customer data off-site

If backup media containing customer or contact information leaves the workspace, check encryption, password handling and physical access. The Information Commissioner’s Office highlights encryption as protection for stored personal information if a device is lost or stolen.

What matters when choosing backup storage?

Choose how you will recover essential records before deciding on a device or service. Then plan a second destination that will not be exposed alongside the working copy.

Removable drive

Consider it when: You can follow a routine of connecting the drive for backups and storing it separately afterwards.

Trade-off: A drive kept at home does not provide recovery away from the workspace. The NCSC warns against leaving the only backup device permanently connected.

NAS with a second destination

Consider it when: Several devices need a central local backup target and someone can manage its backups and access.

Trade-off: A NAS that remains reachable on the network still needs a separately protected copy and a tested restore process.

Cloud backup

Consider it when: You need automatic off-site copies or must recover files while away from the home workspace.

Trade-off: Recovery depends on account access and the service’s version and deletion controls; a cloud account alone is not an isolated offline copy.

ConcernWhat to checkWho this matters to
Recoverability Check how to restore essential records and earlier versions, and whether a separate copy remains protected if the working device is compromised. If losing invoices or contacts would stop my work, I need to know I can retrieve a usable copy after an incident. Around 33% of consumers put recoverability first.
Off-site access Check which devices and folders are covered and how you would restore files away from home. When I work on a laptop away from home, I need a backup I can reach without the original computer. For around 27% of consumers, remote recovery is the primary concern.
Confidentiality Check encryption for stored copies and who can access, change or delete them. If I take customer records off-site, I want to limit who can read them if the device is lost. Protecting that information comes first for around 27% of consumers.
Capacity and routine Measure the data to protect, then check space for planned versions and whether the backup schedule is manageable. I need a process I can keep up with as my records grow, without running out of room for the versions I rely on. Around 13% of consumers prioritise capacity and routine.

Backup mistakes to avoid

  • Leaving the only external backup drive connected

    The NCSC warns that connected USB and network storage can be affected alongside the original data. One drive at home also gives you no separate off-site recovery route.

    Disconnect removable media when it is not needed, store it securely and maintain another separately protected copy.

  • Assuming a completed backup job means files are recoverable

    A job status does not show whether you can retrieve the records or earlier versions needed to resume work. The NCSC advises regular restore testing.

    Test retrieval of essential documents, contacts, invoices and any business application data you have chosen to protect.

    If a restore fails during an incident, work may be delayed while records are reconstructed.

  • Assuming cloud backup cannot be altered or deleted

    The NCSC advises protecting cloud backups against compromised accounts and destructive changes. An off-site location alone does not settle who can change or remove a copy.

    Check account permissions, multi-factor authentication, version recovery, deletion protections and retention before relying on a service.

  • Taking customer-data backups off-site without access controls

    Portable media can be lost or stolen. The Information Commissioner’s Office identifies encryption as a way to protect personal information stored on such devices.

    Assess encryption, password or key handling and physical storage before moving a copy containing personal information.

Relevant brands for reference

Synology

Synology NAS systems may suit businesses that want a central local backup target with another destination for their copies.

  • Synology says Hyper Backup can protect files, folders and system configurations on a Synology NAS, with options for additional backup destinations.
  • A NAS takes setup and ongoing management; a network-connected unit should not be the only protected copy.

Kingston IronKey

Kingston IronKey removable storage is relevant when a portable backup needs protection against unauthorised access after physical loss.

  • According to Kingston, its IronKey Locker+ 50 G2 USB drive uses XTS-mode AES 256-bit hardware encryption. Check the feature set of the exact model selected.
  • Encryption does not replace a backup schedule, secure password handling, a separate storage location or restore tests.

Backblaze

Backblaze Business Computer Backup is a cloud-service option for businesses protecting Mac or Windows computers away from local storage hardware.

  • Backblaze describes its business service as providing automatic backup for Macs and PCs.
  • Check the chosen plan’s protected data locations, version retention, account controls and restore process against your business records.

Joybuy NAS options

This NAS option is relevant if several devices need a central local target. Plan a separate backup destination before relying on it for business recovery.

Synology DS225+ 2-bay diskless NAS

Synology DS225+ 2-Bay Diskless NAS

For a home business needing a central target for files from several devices, this NAS is listed with backup destinations including cloud services, external drives and a remote NAS.

It is a 2-bay, diskless model, so plan for drives and check usable capacity against your records and retention needs.

Configure and test a separate copy; check the available version retention, encryption and access controls before relying on it for recovery.

View on Joybuy

Common questions

Can a permanently connected external drive be my only business backup?

No. The NCSC advises against leaving the backup device connected to the working device when it is not in use, because connected copies can be affected too. Disconnect removable media after backing up and keep another separately protected copy.

How do I know whether a backup will actually restore?

Restore representative business records regularly, rather than checking only whether a backup job completed. The NCSC advises small organisations to test backups; include the documents, contact records, invoices and application data you would need to resume work.

Does every backup containing customer data have to be encrypted?

Encryption is a security measure to assess according to the personal information and risks involved, not a blanket rule asserted for every backup here. UK businesses handling personal information must keep it secure, and the Information Commissioner’s Office highlights encryption’s value if stored data or portable media is lost or stolen.

What should I check before using cloud or NAS backup?

Check who can restore, alter or delete copies, whether earlier versions remain available and how you would recover without the original device. For a NAS, plan a separate protected destination; for cloud backup, review account security and version or deletion controls. The NCSC advises protecting backups from changes made through compromised devices or accounts.

How much backup capacity should I choose?

Start by measuring the business data you intend to protect. Allow for the versions and retention period you need, expected growth and any additional local copy, then check the usable capacity of the chosen drive, NAS configuration or service plan.