What matters when choosing a backup?
Choose where recoverable copies will live, then decide how backups will run and how you will test a restore. Automatic software can help maintain either a cloud or local route; it is not a substitute for a separate copy.
Cloud backup
Consider it when: Your connection is reliable and you need an off-device copy of changing files.
Trade-off: Uploads and many restores depend on connectivity, while recovery options and version retention depend on the service.
Removable storage
Consider it when: Internet access is unreliable or you need a locally held recovery copy.
Trade-off: You must complete the backups, disconnect the drive afterwards and protect it from loss or damage.
Cloud and removable storage
Consider it when: Losing access to essential files would interrupt work and you need more than one recovery route.
Trade-off: Both copies need a workable schedule and occasional restore checks so that neither becomes stale.
| Concern |
What to check |
Who this matters to |
| Restoring essential work |
Check file-level and earlier-version recovery; if you need to rebuild a computer, check full-device restore requirements. Test a representative restore. |
If a device fails or files are corrupted, I need a usable copy before work can resume. Around 30% of consumers put recovery of essential work first. |
| Connectivity and separation |
Check whether uploads can resume after an interruption, the drive's usable capacity and where a disconnected copy will be kept. |
When my connection is unreliable, I cannot depend on a cloud restore alone and want a copy away from the live computer. For around 30% of consumers, that independence is the primary concern. |
| Personal-data protection |
If backups contain personal data, assess security and account access controls; where a supplier processes it on your behalf, review its processor terms. |
With customer or employee information in my backups, I need to understand who can access it and how it can be recovered. Around 20% of consumers place those responsibilities first. |
| Keeping backups current |
Check what automatic backups include, how failures are reported and how long earlier versions remain available. |
If I am likely to miss manual copies, I need backups to run routinely without losing the option to recover an older file. That is the leading need for around 20% of consumers. |
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Frequently asked questions
Do I need a separate drive if I already use cloud backup?
A separate removable copy is worth considering for essential files, particularly if internet access is unreliable or you need another recovery route. The National Cyber Security Centre advises disconnecting storage devices when they are not in use; keep the drive secure and check that both copies can be restored.
Will any cloud backup protect my files from ransomware?
No: the National Cyber Security Centre says cloud backups are not ransomware-resistant by default. Check whether earlier versions and recovery points are protected against unauthorised changes or deletion, and how long they remain recoverable.
What should I check before backing up customer or employee data?
Assess security against the risk to the personal data and make sure the arrangement supports timely restoration. The Information Commissioner's Office says that, where a supplier processes personal data on your behalf, a written controller–processor contract or other legal act is required; review its processing and security terms before choosing the service.
Does overseas cloud infrastructure rule out a backup service?
Its location alone does not settle the question. If personal data may be transferred outside the UK, map the actual data flow and check the Information Commissioner's Office guidance on whether the arrangement is a restricted transfer and what safeguards may be needed.
How often should I test that a backup restores?
Set a documented test schedule around how often essential files change and how long your business could manage without them. Restore a representative file, and test any full-device recovery route you intend to rely on; the Information Commissioner's Office advises testing the effectiveness of security measures where personal data is involved.