Who needs which kind of backup?

People protecting irreplaceable photos and records

If family photos, personal documents or self-employed records would be hard to recreate, prioritise a copy you can restore from a separate location. The National Cyber Security Centre advises considering both online and storage-device backups.

Students and workers using several devices

For current coursework or working documents needed on a laptop and phone, sync can make selected files accessible across devices. Check which folders are included and how changed or deleted files can be restored; Microsoft, Google and Apple describe different sync and recovery options.

Households with large libraries or unreliable broadband

An external drive can provide a local copy of a large photo or video library without depending on a download for recovery. Check its capacity, connection and file system against the computers that will use it; Western Digital documents different Windows and macOS read/write behaviour for exFAT and NTFS.

What matters when choosing a backup?

Start with how you would recover a lost or changed file, then decide whether you also need current files across devices, local storage without dependable broadband, or control over continuing charges.

External drive

Choose it when: A local copy of a large library or recovery without a download matters.

Trade-off: A drive kept with the laptop can be lost or damaged with it; a connected drive may also be exposed to malware, as the National Cyber Security Centre warns.

Cloud backup subscription

Choose it when: You want automatic off-site copies and can use a service compatible with your computer.

Trade-off: Backup and restoration depend on internet access and the service’s retention and subscription terms; check what can actually be restored.

Cloud file sync

Choose it when: Your main need is access to current work or study files across devices.

Trade-off: Changes and deletions can sync too, so recovery depends on the service’s available history and restore options.

Local and cloud copies

Choose it when: Losing important records, coursework or family photos would make reliance on one device or location unacceptable. The National Cyber Security Centre advises considering both types of copy.

Trade-off: You must maintain and test two backup routes rather than assuming that either job has completed.

Concern What to check Who this matters to
Recoverable files Check how to restore a file or folder, whether earlier versions are available and how long they remain recoverable. If my laptop fails or I overwrite an important file, I need a separate copy I can restore. Around 33% of consumers put recoverability first.
Access across devices Check supported devices, included folders and whether files are stored locally or need a connection. When coursework or working documents change during the day, I need the current files on my other devices. For around 27% of consumers, that access is the primary need.
Local capacity Compare drive capacity with the files to protect and expected growth; confirm the connection and file-system compatibility. With a large photo library or unreliable broadband, I need enough space for a local copy I can recover without downloading it. Local capacity comes first for around 20% of consumers.
Continuing charges and quota Check billing and cancellation terms, storage allowance and whether other services share the quota. As my files grow, I need to know whether a subscription and shared storage limit remain workable. Around 20% of consumers prioritise that control.

Backup mistakes to avoid

  • Treating a sync folder as an independent backup

    Sync can carry an overwrite or deletion to other devices. Apple distinguishes synchronised iCloud Drive files from data included in iCloud Backup, while Microsoft documents separate version-history recovery for OneDrive files.

    Check the available restore history and keep another copy of files you cannot replace.

  • Leaving the only backup drive connected

    The National Cyber Security Centre warns that malware can affect storage connected to an infected computer. A drive kept beside the laptop is also vulnerable to the same theft or physical damage.

    After a completed backup, disconnect and store the drive securely where practical; consider an off-site copy for irreplaceable files.

  • Choosing storage without counting the files

    Photos, videos and other account data can use the same cloud allowance. Google says storage is shared across Drive, Gmail and Photos.

    Measure the files you intend to protect, allow for growth and check whether other services use the same quota.

  • Reformatting a drive before copying its contents

    Changing a drive’s file system can erase what is already on it; Western Digital describes formatting as data-destructive.

    Check the file system you need and make a recoverable copy of existing files elsewhere before reformatting.

Relevant brands and services

Western Digital

External drives to consider when local capacity and Windows/macOS file-system access shape the choice.

  • Western Digital documents read/write access with exFAT on Windows and macOS.
  • Its guidance describes NTFS as read/write on Windows but read-only on macOS; bundled software varies by model, and reformatting erases existing data.

Seagate

External HDD and SSD lines to consider if bundled Toolkit functions matter to your backup routine.

  • Seagate lists Mirror and Sync Plus for Windows and macOS on supported drives.
  • Its Toolkit compatibility table lists backup as Windows-only for many models; confirm the functions for the exact drive and operating system.

Microsoft OneDrive

Sync-enabled storage for selected folders that need to be available across devices.

  • Microsoft Support describes folder backup and file version history for OneDrive.
  • Check which folders are included and the applicable recovery window before treating synced files as your only copy.

Google One and Google Drive

Shared cloud storage and computer-file syncing for people already using Google services.

  • Google Drive for desktop offers mirror and stream approaches to file syncing.
  • Google storage is shared across Drive, Gmail and Photos; check the quota and whether the files you need are held locally.

Apple iCloud

Sync and device-backup features for Apple-device households, with iCloud Drive access through iCloud for Windows.

  • Apple distinguishes files kept in sync through iCloud Drive and iCloud Photos from data included in iCloud Backup.
  • Confirm whether each important file is synced, included in a device backup or protected by another copy.

Backblaze

A dedicated cloud-backup service to consider for a Mac or Windows computer.

  • Backblaze describes Personal Backup as covering user-created computer data, including physically connected external drives under its service conditions.
  • Check support for your operating system, external-drive coverage, restoration and current subscription terms before choosing it.

Joybuy products

Related products coming soon.

Common questions

Is cloud sync the same as backup?

No: sync keeps selected files updated across devices, while a backup needs to provide a copy you can restore. Apple distinguishes iCloud Drive and iCloud Photos syncing from iCloud Backup; for important files, check version history and keep a separate copy rather than assuming sync preserves an independent archive.

Should an external backup drive stay connected?

Disconnect it after a completed backup and store it securely where practical, unless your chosen backup setup requires a continuous connection. The National Cyber Security Centre warns that viruses can affect storage connected to an infected computer.

Can one external drive work with Windows and macOS?

Yes, if its connection and file system meet both computers’ needs. Western Digital says exFAT permits read/write access on Windows and macOS, while NTFS is read/write on Windows and read-only on macOS; copy existing files elsewhere before any reformatting.

What should I test after setting up a backup?

Try restoring a small file and, where the service offers it, an older version or a folder. The National Cyber Security Centre’s backup guidance centres on regaining access after data loss, so a completed backup job alone is not the same as a tested restore.