Who each setup suits

Call hosts reading from a side script

Keep the call display as your primary screen and place the script or notes alongside it. The Health and Safety Executive advises positioning the main screen directly in front, with its top around eye level and the screen about an arm’s length away.

People who frequently reposition two screens

If you change screen height, distance or angle between calls and other work, look at how independently each display can move. Compare the stated movement range with the positions you actually need.

People working at compact desks

Moving two displays onto a mount still requires room for its hardware. Check desk thickness, space beneath the edge, each monitor’s weight and its VESA mounting pattern before choosing an arm.

What matters when choosing

Independently adjustable dual arm

Choose when: Both displays need to move separately as you switch between calls, reading and other work.

Allow for: Space around the desk for the intended movement and adjustment to suit each monitor’s weight.

Dual pole mount

Choose when: The call and script screens normally stay side by side at one working height.

Allow for: Height adjustment on a pole is not the same as independently lifting each screen during use.

One arm for the script screen

Choose when: The main call screen already sits at a suitable height and distance, and only the script display needs moving.

Allow for: The two displays still need to work together as one viewing arrangement.

Concern What to check Who this matters to
Call-screen position Check whether the mount lets the call display stay in front while the script display sits at a readable side angle. If I read prompts during a call, I want the call screen to remain my primary display rather than shifting it aside. Around 36% of consumers put that position first.
Monitor and desk fit Compare each screen’s stand-free weight and VESA pattern with the mount’s limits; measure the desk for the specified clamp or grommet fitting. With two different monitors, I need to know that each one and the desk can take the proposed mount. Compatibility comes first for around 29% of consumers.
Screen movement Check each screen’s stated lift, reach and angle adjustments against the positions you intend to use. When I change from calls to reading or shared-desk work, I need to move a display without rearranging the whole setup. Around 21% of consumers prioritise repositioning.
Installation space Measure clearance behind and beneath the desk, including space for cables and the screens’ movement. At a compact desk, I want the screens supported without a fitting that clashes with drawers, bars or nearby space. Desk installation is the first concern for around 14% of consumers.

Mistakes to avoid

  • Choosing by screen size alone

    A diagonal size does not establish mounting or weight compatibility. Ergotron specifies a 3.2–9.1 kg range per monitor and VESA 75 × 75 mm or 100 × 100 mm for its LX Dual Side-by-Side Arm; it also warns that monitor depth above 8.9 cm may diminish capacity.

    Check both monitors’ stand-free weights, rear mounting patterns and depths against the exact arm you plan to buy.

  • Treating two monitors as one load

    A lighter script display does not make up for a call display outside an individual arm’s supported range. The stated limit may apply to each monitor rather than their combined weight.

    Check each display separately, including any depth or accessory conditions in the manufacturer’s specification.

  • Assuming a clamp will fit the desk

    Clamp dimensions vary by model. Duronic specifies a 5–68 mm desk-thickness range for the DM352, which should not be applied to other mounts.

    Measure the desktop and inspect the space beneath its edge. If considering a grommet fitting, check the chosen mount’s hole and desk requirements too.

  • Expecting the arm to fix the whole workstation

    A mount can help position displays, but it does not settle the placement of the keyboard, mouse, chair or other parts of the workstation. The Health and Safety Executive’s display screen equipment guidance considers the wider setup.

    After installation, check the primary screen’s height and viewing distance as part of the full workstation arrangement. Where an employer workstation assessment applies, raise any continuing discomfort through that process.

Brands to consider for this setup

Ergotron

Ergotron offers several monitor-mount layouts. Its LX Pro Desk Dual Direct Arm is an example to examine when both call and script displays need separate adjustment.

  • Ergotron specifies 33 cm lift, 360° pan and rotation, and up to 8.5 kg per display for the LX Pro Desk Dual Direct Arm.
  • Limits depend on the model. Ergotron warns that deeper monitors may diminish capacity on its older LX Dual Side-by-Side Arm, so do not transfer that model’s limits to the LX Pro.

Duronic

The DM352 is a pole-mounted dual-screen option to consider when the call and script displays usually remain side by side.

  • Duronic lists VESA 75/100 mounting, up to 8 kg per screen and a clamp range for desks 5–68 mm thick for the DM352.
  • Its height-adjustable pole should not be mistaken for independently counterbalanced vertical movement of each screen.

Humanscale

Humanscale’s configurable M2 Pro arm range is relevant if you are considering a separately selected arm for the script display.

  • Humanscale describes the M2 Pro range as using weight-compensating spring technology for lighter monitors.
  • Check the capacity guide for the chosen configuration and monitor rather than applying a range-level description to a particular two-screen setup.

Joybuy products for this setup

This dual monitor stand is a product choice for placing a call screen and script screen on one support. Check its fit and adjustment details against your own monitors and desk before ordering.

DELL Pro Dual Monitor Stand MDS19

DELL Pro Dual Monitor Stand MDS19

Consider this stand if you want the call and script displays on one support. Confirm each monitor’s stand-free weight and VESA pattern, the stand’s lift specification and how it fits your desk before buying.

View on Joybuy

Frequently asked questions

Where should the call and script screens go?

Keep the call screen in the primary viewing position and place the script screen beside it at a readable angle. The Health and Safety Executive advises positioning the main computer screen directly in front, with its top around eye level and the screen about an arm’s length away; using that position for the call display is a practical application of its guidance.

Can any two monitors fit the same dual arm?

No; check the mounting pattern and stand-free weight of each monitor against the exact arm. For example, Ergotron specifies VESA 75 × 75 mm or 100 × 100 mm and 3.2–9.1 kg per monitor for its LX Dual Side-by-Side Arm, and warns that monitors deeper than 8.9 cm may diminish capacity.

How can I check whether a desk clamp will fit?

Measure the desk-edge thickness and look underneath for bars, drawers or cable trays that could obstruct the fitting. Compare those measurements with the chosen model’s specification: Duronic, for instance, lists a 5–68 mm clamp range for the DM352.

Is a monitor arm required for a work call setup?

A monitor arm is not the requirement described in the Health and Safety Executive’s guidance. HSE says employers must carry out a workstation assessment for workers who use display screen equipment daily as a normal part of work for continuous periods of an hour or more; an arm may be considered as part of addressing the assessed setup.

Should I expect the same warranty across a brand’s monitor arms?

No; check the terms for the exact model and purchase channel. Ergotron lists a 10-year warranty for the LX Pro Desk Dual Direct Arm, but that figure should not be assumed to apply to its other arms.