What matters when choosing?
Start with the phone and the connection it needs. Then decide whether the replacement must serve one device, share an outlet or allow wireless placement.
| Concern |
What to check |
Who this matters to |
| Wired compatibility |
Check the exact phone model, both cable ends, and the charger’s stated charging protocol and output. Check the cable’s power rating where relevant. |
If I want the wired charging my phone supports, a fitting connector alone is not enough; around 36% of consumers put compatibility and charging capability first. |
| Safety and traceability |
Identify the charger’s brand and model, check current product-safety alerts and recalls, and inspect its condition. Consult the supply guidance applicable to Great Britain or Northern Ireland. |
When replacing a mains charger, I want to identify the product and check for safety notices before using it; about 29% of consumers make safety and traceability their primary concern. |
| Shared charging |
Check the port types and the manufacturer’s output information for all the ports you intend to use at once. |
At a shared outlet, I need to connect more than one device without assuming each port retains its single-port output; roughly 21% of consumers prioritise multi-device charging. |
| Wireless convenience |
Confirm Qi or Qi2 support for the exact phone and check case compatibility and alignment requirements. |
For bedside charging, I would rather place a compatible phone on a pad than connect a cable; around 14% of consumers put wireless convenience first. |
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Questions about chargers and cables
How can I tell whether a charger and cable will fast-charge my phone?
Match the exact phone model’s stated connector, charging protocol and cable requirements to the products you plan to use. Apple describes USB-C Power Delivery for faster wired charging on applicable iPhones, while Samsung sets specific device requirements for its Super Fast Charging 2.0 mode. A higher adapter wattage alone does not establish the mode your phone will use.
Do all USB-C cables support the same charging power?
No. The USB Implementers Forum identifies 60W and 240W power-capability labels for USB-C-to-USB-C cable categories in its compliance programme. Check the cable’s stated rating and both connectors against your phone and charger.
When does a wireless pad make sense instead of a wired charger?
A wireless pad makes sense for convenient placement when the exact phone supports Qi or Qi2 and its case works with the charging arrangement. It cannot replace a wired connection needed for data transfer or serve a phone without compatible wireless charging. Google also notes that heat can interrupt wireless charging.
How do I check whether charging equipment has been recalled?
Search the current GOV.UK Product Safety Alerts, Reports and Recalls service using the brand, model or other identifying details. Keep those details so you can compare a notice with the product you own or intend to buy.
Do the same electrical-equipment supply rules apply in Great Britain and Northern Ireland?
Check the guidance for the destination rather than treating the two as identical. GOV.UK’s guidance on the Electrical Equipment (Safety) Regulations 2016 addresses equipment placed on the Great Britain market; it publishes separate Northern Ireland guidance on applicable marking arrangements.