Who needs which backup arrangement?

Owner-managers planning for ransomware

If the working computer or network is affected, they need a recent copy that remains accessible. The National Cyber Security Centre advises against having every backup connected at the same time; a removable copy is useful only if someone maintains and disconnects it.

Small teams needing off-site recovery

When staff use several devices or locations, automated backups and a clear restore procedure can matter more than administering local storage. Account permissions and access to the backup must also be protected, as the National Cyber Security Centre advises.

Businesses carrying customer records

A transportable secondary copy needs protection against unauthorised access if the device is lost or stolen. The Information Commissioner's Office identifies encryption as a possible safeguard; the business also needs workable password and recovery arrangements.

What matters when choosing backup storage?

Start with the records and working files needed to resume operations, then decide which failures each copy must survive. A cloud destination, a disconnected drive and NAS answer different needs; combining destinations is worthwhile only if both copies stay current and can be restored.

ConcernWhat to checkWho this matters to
Recovery after ransomware or device loss Can one recent copy remain disconnected or separately protected? Confirm who updates it and test a file restore. If malware reaches my computer, I need a copy I can still use to reopen essential records. Around 33% of consumers put this recovery need first.
Off-site backup and subscription fit Check what the service backs up, version retention, restore options, account roles and subscription terms. When work spans devices or locations, I want backups to run without carrying a drive and need a practical way to retrieve files. For around 25% of consumers, that off-site recovery need comes first.
Shared capacity and file versions Allow for data growth and retained versions; check device support and where a second copy will be kept outside the NAS. Our team creates files on several computers, so I need shared storage and a way to retrieve an earlier version. This is the primary concern for around 25% of consumers.
Confidentiality of portable records Check encryption on the exact model, device compatibility and what happens if a password is lost. If I carry a copy of customer records, I need to limit access should the device go missing without making recovery depend on one forgotten password. Around 17% of consumers prioritise this protection.

Backup mistakes to avoid

  • Calling a permanently attached drive an offline backup

    The National Cyber Security Centre reports incidents in which ransomware encrypted connected USB and network backup drives. A copy exposed alongside the working device may be unavailable when it is needed.

    After a removable-drive backup, safely disconnect the drive and store it securely. Keep another separately protected copy rather than relying on that drive alone.

  • Choosing capacity from today's files alone

    Backups may include files from several devices and retained versions. Capacity that fits the current files may not fit the intended backup history.

    Measure what must be protected, allow for growth and decide how many earlier versions the chosen software or service must retain.

  • Treating encryption as complete data protection

    The Information Commissioner's Office explains that encryption can help protect stored personal information, but security measures must be appropriate to the risk. Buying an encrypted device does not establish UK GDPR compliance.

    Consider access permissions, passwords or keys, physical storage and restoration procedures alongside encryption.

  • Relying on a password no one can recover

    Western Digital says a forgotten password on a supported drive using WD Security cannot be recovered and the drive must be erased before reuse.

    Check the exact model's recovery rules, document authorised access securely and maintain another recoverable copy.

Brands and platforms to consider

Western Digital

External drives may suit a business that can maintain a locally held, disconnectable copy.

  • Western Digital says WD Security provides password protection with 256-bit AES hardware encryption on supported drives.
  • Support varies by model. Western Digital says a forgotten WD Security password cannot be recovered and erasure is required before reuse.

Seagate

External-drive lines are relevant when a local backup target and a supported computer-backup workflow are needed.

  • Seagate describes Toolkit backup software for applicable storage devices.
  • Check support for the exact drive and computer. An attached drive remains connected to the working environment.

Synology

NAS systems may suit teams that need a shared local backup target and centrally managed restore points.

  • Synology says Hyper Backup supports scheduling, multiple destinations, versions and integrity checks on compatible systems.
  • A connected NAS still needs a separately protected destination, as well as account administration and upkeep.

Kingston IronKey

Encrypted removable media may suit a transportable secondary copy of selected records.

  • Kingston specifies XTS-AES 256-bit hardware encryption and password controls for the IronKey Locker+ 50.
  • Check that the exact model's capacity and access-recovery rules suit the files being carried; encryption does not provide a second copy.

Acronis

A managed backup platform is an alternative to buying storage hardware alone.

  • Acronis describes file-level and full-image backup options in Cyber Protect.
  • Check supported workloads, storage destinations, licensing and the restore procedure against the business's needs.

Removable drives on Joybuy

These drives are options for a locally held copy that can be disconnected after a backup run. Choose capacity against your files and intended retention, confirm the backup and restore workflow, and keep a separately protected copy where one drive would leave a single point of failure.

Western Digital My Passport 2TB portable external hard drive in black

Western Digital My Passport 2TB Portable Hard Drive, Black

A removable local copy suits a business that can manage backup runs and store the drive separately afterwards.

2TB capacity. Confirm the backup software, restoration process and password-recovery rules for this model before relying on it.

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Western Digital My Passport Ultra for Mac 5TB portable external hard drive in silver

Western Digital My Passport Ultra for Mac 5TB, Silver

This removable drive is worth considering when a larger local backup set needs a copy that can be stored separately.

5TB capacity. Check compatibility with the business's computers, the intended backup utilities and this model's password-recovery procedure.

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Samsung Portable SSD T7 2 TB in blue

Samsung Portable SSD T7 2 TB, Blue

This portable SSD can serve as a disconnectable local destination when the business manages its own backup process.

2 TB capacity and USB 3.2 Gen 2 connection. Check the software used for scheduling and versions, test a restore, and confirm how optional password protection is set up and recovered.

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Samsung MU-PG4T0B 4 TB USB-C drive in black

Samsung MU-PG4T0B 4 TB USB-C Drive, Black

This removable option suits a larger local backup set if someone can maintain and securely store the copy.

4 TB capacity and USB 3.2 Gen 2x2 interface. Check the computer's port and cable, the intended backup workflow and password-recovery arrangements; test restoration before depending on the drive.

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Samsung T7 Shield 1 TB portable SSD in blue

Samsung T7 Shield Portable SSD 1 TB, Blue

A portable local copy may suit a business that needs to disconnect and store its backup between runs.

1 TB capacity and USB 3.2 Gen 2 connection. The listing describes IP65 protection but says not to submerge the drive; check the intended backup software, restoration steps and password-recovery arrangements.

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Backup storage questions

Should a small business use cloud backup or an external drive?

Use cloud backup when automated off-site recovery is the priority and backup accounts can be protected; use an external drive when you need a local copy that can be disconnected. The National Cyber Security Centre advises considering both online and storage-device backups, so that one lost or compromised route does not remove every copy.

When does an external drive count as an offline backup?

It is an offline copy while disconnected from the working device or network. Connect it for the backup or restore task, then safely disconnect and store it securely; the National Cyber Security Centre warns that ransomware can affect connected USB and network backup drives.

Does an encrypted backup device make a business UK GDPR compliant?

No device purchase establishes UK GDPR compliance. The Information Commissioner's Office says security measures must be appropriate to the risk and encryption is not specifically required for every instance of personal information; access controls, key management and wider procedures also need consideration.

How often should we test restoring a backup?

Set a documented test frequency around how much lost work and downtime the business can accept, rather than assuming a universal interval. The National Cyber Security Centre advises keeping backups recent and restorable; a test should also confirm that the required credentials and equipment are available.

What if the password for an encrypted drive is forgotten?

The outcome depends on the exact drive and its security software. Western Digital says a forgotten password on a supported drive using WD Security cannot be recovered and requires erasure before reuse, so check the model's rules and retain another recoverable copy.