Who needs better home Wi-Fi?

Remote workers with unstable video calls

If your desk is away from the router, compare the connection there with one near the router before choosing a coverage product. Ofcom advises separating Wi-Fi problems from limits in the broadband service itself.

Students in Wi-Fi dead spots

A bedroom or other distant study room may have a weaker signal because of its position or the walls and floors between it and the router. An extender is a targeted option for one reachable weak area; several affected rooms make a wider network or wired expansion worth considering.

Households using several rooms at once

Work, lessons and other online activity can place demands on the same connection. Ofcom notes that both the network inside the home and simultaneous device use can affect the performance people experience, so assess coverage alongside the incoming service.

What should you check before choosing?

Start with the service available at your postcode, then compare a connection near the router with one in the problem room; Ofcom's checker describes local availability, not Wi-Fi performance inside your home.

Concern What to check Who this matters to
Service or Wi-Fi? Check postcode availability and your provider's expected service; compare a connection near the router, using Ethernet if practical, with the affected room. If calls falter even close to the router, I want to rule out a service fault or heavy household use before adding Wi-Fi equipment. Around 36% of consumers put that diagnosis first.
Several weak rooms Map the affected rooms and floors, plan where nodes could go, and check exact-model support for Ethernet backhaul if you intend to use cables. Moving between rooms for work or lessons makes one isolated fix less useful to me. For around 29% of consumers, wider room-to-room coverage is the primary need.
A dependable desk connection Check whether a cable can reach the desk and whether the devices have the required Ethernet ports; assess powerline adapters at the intended sockets if considering them. My computer stays in one place, and a wireless weak spot disrupts calls or uploads. A stable path to that desk comes first for around 21% of consumers.
One reachable weak spot Check that an extender can receive a usable signal between the router and the problem room; test the connection after placement. Only one study or work area struggles, so I would rather target that room than change the network throughout the home. Roughly 14% of consumers prioritise this single-area need.

Buying mistakes to avoid

  • Buying coverage equipment before checking the service

    Mesh and extenders address the connection inside the home; they cannot make it faster than the incoming broadband service. Ofcom also notes that simultaneous use and the in-building network affect experienced performance.

    Check postcode availability, compare connections near the router and in the problem room, and investigate provider faults if the connection is poor in both places.

  • Putting an extender in the dead zone

    An extender needs a usable connection back to the router. Placing it where that connection is already weak can leave the work or study room unreliable.

    Try it between the router and the affected room, then test calls or lessons from the intended location.

  • Assuming powerline results will be the same in every home

    Powerline adapters use the home's electrical wiring, and Ofcom says their performance depends on that wiring.

    If direct Ethernet cabling is impractical, test powerline at the sockets you would actually use and check the seller's return terms before purchasing.

  • Replacing the provider's router without checking compatibility

    A third-party router may require different setup and may fall outside the broadband provider's troubleshooting support, according to Ofcom.

    Ask the provider about connection requirements and support arrangements. Keep the original router until the replacement has been tested.

    Allow for additional setup time and any equipment needed for the required connection arrangement.

Home-networking brands for reference

TP-Link

TP-Link offers Deco mesh systems and EasyMesh-compatible range extenders, covering both wider networks and targeted expansion.

  • The Deco range includes different Wi-Fi standards, port arrangements and pack sizes.
  • For EasyMesh Ethernet backhaul, TP-Link says both the main router and satellite must support the feature, with compatible firmware. Check the exact devices rather than assuming all models work together.

NETGEAR

NETGEAR's Orbi line is a mesh option for households considering coverage beyond one targeted room.

  • The Orbi range offers different system configurations.
  • Coverage claims and specifications vary by kit; check the exact model, ports and pack configuration rather than treating the whole line as interchangeable.

ASUS

ZenWiFi and AiMesh are relevant if you want to plan a mesh arrangement around compatible ASUS equipment and possible Ethernet cabling.

  • ASUS documents Ethernet-backhaul arrangements in router and access-point modes.
  • Check the required device modes, cabling and any switch arrangement for your chosen setup; the configuration needs more planning than a single-room extender.

eero

eero is an app-led mesh option for households considering an expandable home network.

  • eero's product information describes setup through its app.
  • Check the exact generation, pack size and Ethernet-port configuration against the rooms and wired devices you need to connect.

Joybuy products for home Wi-Fi

Related products coming soon.

Common questions

How can I tell whether my broadband service or my Wi-Fi is the problem?

Compare a connection near the router, ideally using Ethernet, with one in the affected room and repeat the comparison at different times. Ofcom's postcode checker can show available service types, but it cannot measure your home Wi-Fi; if the connection is poor even over Ethernet near the router, investigate the service, a fault and simultaneous household use before buying coverage equipment.

Should I use mesh or an extender for a work or study room?

An extender is a targeted choice when just one room needs help and the extender can sit where it still receives a usable signal. Mesh is worth considering when several rooms or floors are affected; plan node placement and check exact-model backhaul support if you want to connect nodes by Ethernet.

Would Ethernet help with video calls?

For a stationary computer, a direct Ethernet connection removes that device's Wi-Fi link from the path. Ofcom says it should be faster and more reliable than Wi-Fi, although it cannot increase the speed of the broadband service itself and requires a practical cable route.

Will a powerline adapter fix a Wi-Fi dead spot?

A powerline adapter is an option to test, not a dependable fix in every home. It carries the connection over electrical wiring, so Ofcom says results depend on the wiring arrangement; assess it at the sockets and during the activities for which you need it.

Can I replace my broadband provider's router?

You may be able to, but confirm the provider's connection requirements and support arrangements first. Ofcom notes that a third-party router can be harder to set up and that the provider may be unable to help with problems involving it; also check whether router placement or the incoming service is the underlying issue.