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Frequently asked questions
Where should I place an extender for a converted loft?
Place it at a powered point between the router and loft where it still receives a usable router signal, not at the point with no signal. Try more than one socket: Ofcom notes that objects and materials along the path can weaken Wi-Fi.
Will an extender make project-file transfers as reliable as Ethernet?
Do not assume an extender will match a wired connection for file transfers. Ofcom recommends connecting directly by Ethernet for faster broadband speeds and notes that extenders can affect speed and responsiveness; if a cable can reach the loft, consider a device with documented access-point mode and gigabit Ethernet.
Does an AX3000 label guarantee fast file copies?
No. AX3000 describes manufacturer-stated Wi-Fi link rates, not the speed of a completed file transfer. Check the whole path between your devices, including any wireless link back to the router, and test with the files and equipment you use.
What security information should I check before buying a new extender?
Check the manufacturer's security-update and support information for the exact model, as well as information supplied with the product about applicable security requirements. GOV.UK states that the UK consumer connectable product security regime took effect on 29 April 2024 and applies to relevant products that connect to the internet or a network.
Is CE or UKCA marking relevant to an extender delivered to Great Britain?
Check which product-marking rules apply to the particular extender. GOV.UK guidance for Great Britain says CE marking continues to be recognised alongside or instead of UKCA where the relevant product rules permit it; marking does not indicate Wi-Fi performance. Different arrangements apply in Northern Ireland, so check the destination's requirements if delivery is there.