Joybuy Accessibility Conformance Report

Web Content Accessibility Guidelines 2.0

Level A

Level AA

Web Content Accessibility Guidelines 2.1

Level A

Level AA

EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

Yes

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.1.1 (Web)

●        10.1.1.1 (Non-web document)

●        11.1.1.1.1 (Open Functionality Software)

●        11.1.1.1.2 (Closed Functionality Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Some non-text or text elements may support with alternative text or labels.

Closed:

Authoring Tool:

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.2.1 (Web)

●        10.1.2.1 (Non-web document)

●        11.1.2.1.1 (Open Functionality Software)

●        11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No pre-recorded audio is used. The video which uploaded by seller themselves is not controlled by Joybuy.

Closed:

Authoring Tool:

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.2.2 (Web)

●        10.1.2.2 (Non-web document)

●        11.1.2.2 (Open Functionality Software)

●        11.1.2.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No pre-recorded audio is used. The video which uploaded by seller themselves is not controlled by Joybuy.

Authoring Tool:

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.2.3 (Web)

●        10.1.2.3 (Non-web document)

●        11.1.2.3.1 (Open Functionality Software)

●        11.1.2.3.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No pre-recorded audio is used. The video which uploaded by seller themselves is not controlled by Joybuy.

Closed:

Authoring Tool:

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.3.1 (Web)

●        10.1.3.1 (Non-web document)

●        11.1.3.1.1 (Open Functionality Software)

●        11.1.3.1.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Partially supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The buttons, tabs, and section headings on subpages, some may not support control types and selected states.

Closed:

Authoring Tool:

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.3.2 (Web)

●        10.1.3.2 (Non-web document)

●        11.1.3.2.1 (Open Functionality Software)

●        11.1.3.2.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Screen readers such as Talk Back present native UI content in a meaningful sequence consistent with the visual layout, using Android's view hierarchy and accessibility tree.

Closed:

Authoring Tool:

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.3.3 (Web)

●        10.1.3.3 (Non-web document)

●        11.1.3.3 (Open Functionality Software)

●        11.1.3.3 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: All content or functionality is conveyed exclusively through sensory characteristics with alternative presentation.

Closed:

Authoring Tool:

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.4.1 (Web)

●        10.1.4.1 (Non-web document)

●        11.1.4.1 (Open Functionality Software)

●        11.1.4.1 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Color is not used as the sole means to convey information.

Closed:

Authoring Tool:

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

●        9.1.4.2 (Web)

●        10.1.4.2 (Non-web document)

●        11.1.4.2 (Open Functionality Software)

●        11.1.4.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Audio content is user-initiated. Where applicable, users have control to pause, mute, or adjust volume through accessible controls.

Closed:

Authoring Tool:

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.1.1 (Web)

●        10.2.1.1 (Non-web document)

●        11.2.1.1.1 (Open Functionality Software)

●        11.2.1.1.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

Web:

Electronic Docs:

Software: Supports interaction through physical keyboard input.

Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.1.2 (Web)

●        10.2.1.2 (Non-web document)

●        11.2.1.2 (Open Functionality Software)

●        11.2.1.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No character key shortcuts are implemented in the application. All interactions require deliberate multi-step user actions.

Closed:

Authoring Tool:

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.2.1.4 (Web)

●        10.2.1.4 (Non-web document)

●        11.2.1.4.1 (Open Functionality Software)

●        11.2.1.4.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not Applicable

Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

Web:

Electronic Docs:

Software: No character key shortcuts.

Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.2.1 (Web)

●        10.2.2.1 (Non-web document)

●        11.2.2.1 (Open Functionality Software)

●        11.2.2.1 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The native application does not impose time constraints on any user tasks or features. Time- based changes in promotional content qualify for exemption under this criterion.

Closed:

Authoring Tool:

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.2.2 (Web)

●        10.2.2.2 (Non-web document)

●        11.2.2.2 (Open Functionality Software)

●        11.2.2.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Users, including those using screen readers can pause, stop, or hide moving, blinking, scrolling, or auto-updating content.

Closed:

Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.3.1 (Web)

●        10.2.3.1 (Non-web document)

●        11.2.3.1 (Open Functionality Software)

●        11.2.3.1(Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No components or transitions in the native application flash more than three times per second. The app conforms to guidelines regarding seizure safety.

Closed:

Authoring Tool:

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.4.1 (Web)

●        10.2.4.1 (Non-web document) – Does not apply

●        11.2.4.1 (Open Functionality Software) – Does not apply

●        11.2.4.1 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Authoring Tool:

Web:

Electronic Docs:

Authoring Tool:

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.4.2 (Web)

●        10.2.4.2 (Non-web document)

●        11.2.4.2 (Open Functionality Software) - Does not apply

●        11.2.4.2 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software:

Authoring Tool:

Web:

Electronic Docs:

Software:

Authoring Tool:

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.4.3 (Web)

●        10.2.4.3 (Non-web document)

●        11.2.4.3 (Open Functionality Software)

●        11.2.4.3 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The focus order of components and embedded pages follow a logical and expected sequence.

Closed:

Authoring Tool:

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

●        9.2.4.4 (Web)

●        10.2.4.4 (Non-web document)

●        11.2.4.4 (Open Functionality Software)

●        11.2.4.4 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The purpose of each link can be determined from its visible label or contextual placement within the interface.

Closed:

Authoring Tool:

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.2.5.1 (Web)

●        10.2.5.1 (Non-web document)

●        11.2.5.1 (Open Functionality Software)

●        11.2.5.1 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No applicable technologies involving complex pointer gestures are used.

Closed:

Authoring Tool:

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.2.5.2 (Web)

●        10.2.5.2 (Non-web document)

●        11.2.5.2 (Open Functionality Software)

●        11.2.5.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Combining automated accessibility scanning with manual touch control testing, Pointer Cancellation behavior performed stably and predictably.

Closed:

Authoring Tool:

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.2.5.3 (Web)

●        10.2.5.3 (Non-web document)

●        11.2.5.3 (Open Functionality Software)

●        11.2.5.3 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The accessible name of UI elements includes the visible label text, enabling accurate voice control and dictation-based access.

Closed:

Authoring Tool:

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.2.5.4 (Web)

●        10.2.5.4 (Non-web document)

●        11.2.5.4 (Open Functionality Software)

●        11.2.5.4 (Closed Software

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software:

Closed: Not applicable

Authoring Tool:

Web:

Electronic Docs:

Software: Motion-based interaction is not required. Where supported, equivalent functionality is available via standard touch or key board input.

Closed:

Authoring Tool:

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

●        9.3.1.1 (Web)

●        10.3.1.1 (Non-web document)

●        11.3.1.1.1 (Open Functionality Software)

●        11.3.1.1.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Supports multiple languages; primary languages programmatically identified where applicable.

Closed:

Authoring Tool:

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

●        9.3.2.1 (Web)

●        10.3.2.1 (Non-web document)

●        11.3.2.1 (Open Functionality Software)

●        11.3.2.1 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No unexpected context changes occur when components receive focus.

Closed:

Authoring Tool:

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

●        9.3.2.2 (Web)

●        10.3.2.2 (Non-web document)

●        11.3.2.2 (Open Functionality Software)

●        11.3.2.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: : Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The application does not automatically submit forms or open a new window without user awareness.

Closed:

Authoring Tool:

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

●        9.3.3.1 (Web)

●        10.3.3.1 (Non-web document)

●        11.3.3.1.1 (Open Functionality Software)

●        11.3.3.1.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Input errors are identified with on-screen text and focus is directed to the relevant input fields, ensuring screen reader accessibility.

Closed:

Authoring Tool:

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

●        9.3.3.2 (Web)

●        10.3.3.2 (Non-web document)

●        11.3.3.2 (Open Functionality Software)

●        11.3.3.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Input controls include clear, visible labels or place holder text to help users understand the expected input.

Closed:

Authoring Tool:

4.1.1 Parsing (Level A)

Also applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

EN 301 549 Criteria

●        9.4.1.1 (Web)

●        10.4.1.1 (Non-web document)

●        11.4.1.1.1 (Open Functionality Software)

●        11.4.1.1.2 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Supports

For WCAG 2.0, 2.1, and the EN 301 549, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

●        9.4.1.2 (Web)

●        10.4.1.2 (Non-web document)

●        11.4.1.2.1 (Open Functionality Software)

●        11.4.1.2.2 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Partially Supports

Authoring Tool:

Web:

Electronic Docs:

Software: The Web view pages use semantic markup where possible. However, Certain controls lack their designated role and checked state

Authoring Tool:

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.1.2.4 (Web)

●        10.1.2.4 (Non-web document)

●        11.1.2.4 (Open Functionality Software)

●        11.1.2.4 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No live streaming content is presented; therefore, real time captioning is not applicable.

Closed:

Authoring Tool:

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.1.2.5 (Web)

●        10.1.2.5 (Non-web document)

●        11.1.2.5 (Open Functionality Software)

●        11.1.2.5 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No live pre-recorded video, or seller upload them over time which is not covered by Joybuy.

Closed:

Authoring Tool:

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.3.4 (Web)

●        10.1.3.4 (Non-web document)

●        11.1.3.4 (Open Functionality Software)

●        11.1.3.4 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Content does not restrict its view and operation to a single display orientation; both display and full functionality are maintained upon device rotation.

Closed:

Authoring Tool:

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.3.5 (Web)

●        10.1.3.5 (Non-web document)

●        11.1.3.5 (Open Functionality Software)

●        11.1.3.5 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Input fields utilize platform-level autofill hints and accessibility roles.

Closed:

Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.1.4.3 (Web)

●        10.1.4.3 (Non-web document)

●        11.1.4.3 (Open Functionality Software)

●        11.1.4.3 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Substantially conformant. A small number of pages fail to meet the minimum colour contrast ratio. Furthermore, certain active event pages contain merchant-customized styling, which remains beyond Joybuy’s controllable technical scope.

Closed:

Authoring Tool:

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.1.4.4 (Web)

●        10.1.4.4 (Non-web document)

●        11.1.4.4.1 (Open Functionality Software)

●        11.1.4.4.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Supports text scaling up to 200% via Dynamic Type and font accessibility settings. Content reflows properly without text truncation or visual overlapping, retaining full readability and functionality without requiring horizontal scrolling.

Closed:

Authoring Tool:

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.1.4.5 (Web)

●        10.1.4.5 (Non-web document)

●        11.1.4.5.1 (Open Functionality Software)

●        11.1.4.5.2 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Authoring Tool:

Web:

Electronic Docs:

Software: Most app text uses native, scalable components (UI Label/UI Text Field), preserving information across custom display settings. Image-embedded text is strictly limited to minor promotional banners using standard fonts for non-critical information.

Since Voice Over’s native OCR successfully recognizes and reads this text, screen reader users face no blockages. All critical functionality and navigation text remain fully native. This minor exception has been logged internally for future optimization to ensure absolute WCAG compliance.

Authoring Tool:

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.4.10 (Web)

●        10.1.4.10 (Non-web document)

●        11.1.4.10.1 (Open Functionality Software)

●        11.1.4.10.2 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No two- dimensional scrolling is required.

Closed:

Authoring Tool:

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.4.11 (Web)

●        10.1.4.11 (Non-web document)

●        11.1.4.11 (Open Functionality Software)

●        11.1.4.11 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: UI components and informational graphical elements maintain a minimum 3:1 contrast ratio against adjacent backgrounds, ensuring functional visual elements are clearly identifiable for users with low vision.

Closed:

Authoring Tool:

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.4.12 (Web)

●        10.1.4.12 (Non-web document)

●        11.1.4.12 (Open Functionality Software)

●        11.1.4.12 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The system does not provide a text spacing override mechanism, nor does the app itself provide one.

Closed:

Authoring Tool:

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.1.4.13 (Web)

●        10.1.4.13 (Non-web document)

●        11.1.4.13 (Open Functionality Software)

●        11.1.4.13 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: The application does not include hover content.

Closed:

Authoring Tool:

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.2.4.5 (Web)

●        10.2.4.5 (Non-web document) – Does not apply

●        11.2.4.5 (Open Functionality Software) – Does not apply

●        11.2.4.5 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Authoring Tool:

Web:

Electronic Docs:

Authoring Tool:

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.2.4.6 (Web)

●        10.2.4.6 (Non-web document)

●        11.2.4.6 (Open Functionality Software)

●        11.2.4.6 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: App titles and labels are descriptive and programmatically associated, clearly indicating purpose and enabling meaningful announcements.

Closed:

Authoring Tool:

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.2.4.7 (Web)

●        10.2.4.7 (Non-web document)

●        11.2.4.7 (Open Functionality Software)

●        11.2.4.7 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: All keyboard-focusable UI controls display a visible focus indicator when focused; the indicator is persistent, easily distinguishable, and never obscured.

Closed:

Authoring Tool:

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.3.1.2 (Web)

●        10.3.1.2 (Non-web document)

●        11.3.1.2 (Open Functionality Software) – Does not apply

●        11.3.1.2 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not applicable

Authoring Tool:

Web:

Electronic Docs:

Software:

Authoring Tool:

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.3.2.3 (Web)

●        10.3.2.3 (Non-web document) – Does not apply

●        11.3.2.3 (Open Functionality Software) – Does not apply

●        11.3.2.3 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Authoring Tool:

Web:

Electronic Docs:

Authoring Tool:

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.3.2.4 (Web)

●        10.3.2.4 (Non-web document) – Does not apply

●        11.3.2.4 (Open Functionality Software) – Does not apply

●        11.3.2.4 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Authoring Tool:

Web:

Electronic Docs:

Authoring Tool:

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.3.3.3 (Web)

●        10.3.3.3 (Non-web document)

●        11.3.3.3 (Open Functionality Software)

●        11.3.3.3 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No content relies solely on sensory characteristics without an alternative.

Closed:

Authoring Tool:

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

●        9.3.3.4 (Web)

●        10.3.3.4 (Non-web document)

●        11.3.3.4 (Open Functionality Software)

●        11.3.3.4 (Closed Software)

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: For critical input tasks, the native application includes confirmation prompts, form reviews, and cancellation options to prevent user errors.

Closed:

Authoring Tool:

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

●        9.4.1.3 (Web)

●        10.4.1.3 (Non-web document) – Does not apply

●        11.4.1.3 (Open Functionality Software) – Does not apply

●        11.4.1.3 (Closed Software) – Does not apply

●        11.8.2 (Authoring Tool)

●        12.1.2 (Product Docs)

●        12.2.4 (Support Docs)

Web:

Electronic Docs:

Authoring Tool:

Web:

Electronic Docs:

Authoring Tool:

1.2.6 Sign Language (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.2.8 Media Alternative (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.2.9 Audio-only (Live) (Level AAA)

EN 301 549 Criteria– Does not apply

Web:

Web:

1.3.6 Identify Purpose (Level AAA 2.1 only)

EN 301 549 Criteria– Does not apply

Web:

Web:

1.4.6 Contrast (Enhanced) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.4.7 Low or No Background Audio (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.4.8 Visual Presentation (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

1.4.9 Images of Text (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.1.3 Keyboard (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.2.3 No Timing (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.2.4 Interruptions (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.2.5 Re-authenticating (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.2.6 Timeouts (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.3.2 Three Flashes (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.3.3 Animation from Interactions (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.4.8 Location (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.4.9 Link Purpose (Link Only) (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.4.10 Section Headings (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.5.5 Target Size (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Web:

Web:

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Web:

Web:

3.1.3 Unusual Words (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

3.1.4 Abbreviations (Level AAA)

EN 301 549 Criteria – Does not apply

Web:

Web:

3.1.5 Reading Level (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web:

Web:

3.1.6 Pronunciation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web:

Web:

3.2.5 Change on Request (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web:

Web:

3.3.5 Help (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web:

Web:

3.3.6 Error Prevention (All) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web:

Web:

4.2.1 Usage without vision

NA

Not applied to software

4.2.2 Usage with limited vision

NA

Not applied to software

4.2.3 Usage without perception of colour

NA

Not applied to software

4.2.4 Usage without hearing

NA

Not applied to software

4.2.5 Usage with limited hearing

NA

Not applied to software

4.2.6 Usage with no or limited vocal capability

NA

Not applied to software

4.2.7 Usage with limited manipulation or strength

NA

Not applied to software

4.2.8 Usage with limited reach

NA

Not applied to software

4.2.9 Minimize photosensitive seizure triggers

NA

Not applied to software

4.2.10 Usage with limited cognition, language or learning

NA

Not applied to software

4.2.11 Privacy

NA

Not applied to software

5.1 Closed functionality

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5.1.2 General

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5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

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5.1.3.1 Audio output of visual information

Not Applicable

5.1.3.2 Auditory output delivery including speech

Not Applicable

5.1.3.3 Auditory output correlation

Not Applicable

5.1.3.4 Speech output user control

Not Applicable

5.1.3.5 Speech output automatic interruption

Not Applicable

5.1.3.6 Speech output for non-text content

Not Applicable

5.1.3.7 Speech output for video information

Not Applicable

5.1.3.8 Masked entry

Not Applicable

5.1.3.9 Private access to personal data

Not Applicable

5.1.3.10 Non-interfering audio output

Not Applicable

5.1.3.11 Private listening volume

Not Applicable

5.1.3.12 Speaker volume

Not Applicable

5.1.3.13 Volume reset

Not Applicable

5.1.3.14 Spoken languages

Not Applicable

5.1.3.15 Non-visual error identification

Not Applicable

5.1.3.16 Receipts, tickets, and transactional outputs

Not Applicable

5.1.4 Functionality closed to text enlargement

Not Applicable

5.1.5 Visual output for auditory information

Not Applicable

5.1.6 Operation without keyboard interface

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5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

Not Applicable

5.1.7 Access without speech

Not Applicable

5.2 Activation of accessibility features

Not Applicable

5.3 Biometrics

Not Applicable

5.4 Preservation of accessibility information during conversion

Not Applicable

5.5 Operable parts

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5.5.1 Means of operation

Not Applicable

5.5.2 Operable parts discernibility

Not Applicable

5.6 Locking or toggle controls

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5.6.1 Tactile or auditory status

Supports

Visual toggle/lock controls provide accurate, real-time non-visual state feedback without user interaction. Feedback is fully synchronized with actual states, with no latency, errors, or omissions.

5.6.2 Visual status

Supports

All visually rendered toggle/lock controls provide clear visual state indicators, ensuring users with low vision or hearing impairments can perceive enabled disabled and locked/unlocked states.

5.7 Key repeat

Not Applicable

5.8 Double-strike key acceptance

Not Applicable

5.9 Simultaneous user actions

Not Applicable

6.1 Audio bandwidth for speech

6.2 Real-time text (RTT) functionality

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6.2.1.1 RTT communication

6.2.1.2 Concurrent voice and text

6.2.2.1 Visually distinguishable display

6.2.2.2 Programmatically determinable send and receive direction

6.2.2.3 Speaker identification

6.2.2.4 Visual indicator of Audio with RTT

6.2.3 Interoperability

6.2.4 RTT responsiveness

6.3 Caller ID

6.4 Alternatives to voice-based services

6.5 Video communication

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6.5.1 General (informative)

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6.5.2 Resolution

6.5.3 Frame rate

6.5.4 Synchronization between audio and video

6.5.5 Visual indicator of audio with video

6.5.6 Speaker identification with video (sign language) communication

6.6 Alternatives to video-based services (advisory only)

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Advisory – no response required

7.1 Caption processing technology

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7.1.1 Captioning playback

7.1.2 Captioning synchronization

7.1.3 Preservation of captioning

7.1.4 Captions characteristics

7.1.5 Spoken subtitles

7.2.1 Audio description playback

7.2.2 Audio description synchronization

7.2.3 Preservation of audio description

7.3 User controls for captions and audio description

8.1.1 Generic requirements

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8.1.2 Standard connections

8.1.3 Colour

8.2 Hardware products with speech output

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8.2.1.1 Speech volume range

8.2.1.2 Incremental volume control

8.2.2.1 Fixed-line devices

8.2.2.2 Wireless communication devices

8.3 Stationary ICT

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8.3.2.1 Unobstructed high forward reach

8.3.2.2 Unobstructed low forward reach

8.3.2.3.1 Clear space

8.3.2.3.2 Obstructed (< 510 mm) forward reach

8.3.2.3.3 Obstructed (< 635 mm) forward reach

8.3.2.4 Knee and toe clearance width

8.3.2.5 Toe clearance

8.3.2.6 Knee clearance

8.3.3.1 Unobstructed high side reach

8.3.3.2 Unobstructed low side reach

8.3.3.3.1 Obstructed (≤ 255 mm) side reach

8.3.3.3.2 Obstructed (≤ 610 mm) side reach

8.3.4.1 Change in level

8.3.4.2 Clear floor or ground space

8.3.4.3.2 Forward approach

8.3.4.3.3 Parallel approach

8.3.5 Visibility

8.3.6 Installation instructions

8.4 Mechanically Operable parts

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8.4.1 Numeric keys

8.4.2.1 Means of operation of mechanical parts

8.4.2.2 Force of operation of mechanical parts

8.4.3 Keys, tickets and fare cards

8.5 Tactile indication of speech mode

10.0 General (informative)

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10.1.1.1 through 10.4.1.3

See WCAG 2.2 section

See information in WCAG 2.x section

10.5 Caption positioning

10.6 Audio description timing

11.0 General (informative)

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11.1.1.1 through 11.4.1.3

See WCAG 2.2 section

See information in WCAG 2.2 section

11.5 Interoperability with assistive technology

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11.5.1 Closed functionality

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11.5.2 Accessibility services

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11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17

See 11.5.2.5 through 11.5.2.17

11.5.2.4 Assistive technology

11.5.2.5 Object information

Partially supports

While most native Android controls properly expose their name, role, and state to TalkBack, certain TN and WebView controls lack their accessible role and selected state.

11.5.2.6 Row, column, and headers

Not applicable

No data tables present in the system.

11.5.2.7 Values

Supports

UI elements expose current values when applicable (e.g., selected item in drop down).

11.5.2.8 Label relationships

Supports

The element's current value is programmatically accessible to assistive technology, with bidirectional label‑control association (both from control to label and label to control).

11.5.2.9 Parent-child relationships

Supports

The native UI correctly groups elements hierarchically.

11.5.2.10 Text

Supports

Text content is programmatically exposed to assistive tech and Talkback.

11.5.2.11 List of available actions

Supports

Available actions(e.g., double-tap to activate) are exposed to assistive tech.

11.5.2.12 Execution of available actions

Supports

Actions can be triggered via Talkback gestures or external input (keyboard/switch).

11.5.2.13 Tracking of focus and selection attributes

Supports

The application tracks and updates focus and selection states consistently.

11.5.2.14 Modification of focus and selection attributes

Supports

Focus can be programmatically set and changed by assistive technologies.

11.5.2.15 Change notification

Supports

Most dynamic updates are announced via accessibility notifications, but not all web content dynamically announces changes.

11.5.2.16 Modifications of states and properties

Supports

Users can modify values via accessible widgets or alternative input methods.

11.5.2.17 Modifications of values and text

Supports

Input controls support full text entry/modification by assistive technology.

11.6 Documented accessibility usage

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11.6.1 User control of accessibility features

Not applicable

Non-platform software.

11.6.2 No disruption of accessibility features

Supports

The software does not interfere with the platform's documented native accessibility features unless manually disabled.

11.7 User preferences

Supports

Settings are available to follow the user's system preference presets.

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation

See WCAG 2.2 section

(If not authoring tool, enter “Not Applicable”)

See information in WCAG 2.2section

11.8.3 Preservation of accessibility information in transformations

Not Applicable

Not an authoring tool; no content transformations occur.

11.8.4 Repair assistance

Not Applicable

Not an authoring tool; no content transformations occur.

11.8.5 Templates

Not Applicable

Not an authoring tool; no content transformations occur.

13.1 Relay services requirements

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13.1.2 Text relay services

13.1.3 Sign relay services

13.1.4 Lip-reading relay services

13.1.5 Captioned telephony services

13.1.6 Speech to speech relay services

13.2 Access to relay services

13.3 Access to emergency services